BC Transit is now also listening to driver input. After my latest blog on the fuel cell buses entitled “Ballard is Listening,” a Senior Project Engineer from BC Transit called me and requested a meeting. At first, I wasn’t sure if I was in trouble, as he mentioned an inaccuracy that he wanted corrected on my blog. But as it turned out, Paul Francescutti simply wanted to get more feedback from me on the hydrogen buses. In fact, it seems I have a small fan club out there in the garage. So often, as with any new technology, there are so many naysayers, that it can get rather discouraging. The fact that I was a huge fan of this zero emission technology was a great encouragement for them. The small inaccuracy was the fact that they removed two of the hydrogen tanks due to weight restrictions, rather than not needing the range.

L to R: Paul Francescutti, Senior Project Engineer, me, John A. McDonald, and Harry Meyer from ISE Corp.
It was Saturday, February 27, that Paul set up the meeting for. We had to postpone that a few hours as dispatch called and asked me to work three hours overtime, until 4 p.m. I consented, provided I wouldn’t miss my meeting with Paul. The overtime was actually on the Route 20 Creekside Event Shuttle, which I hadn’t done previously. Actually, I’ve been rather lucky, in that I’ve been able to drive all the routes and buses that I had planned to when I got here.
Paul ushered me into the garage and introduced me to some of the staff working on one of the hydrogen buses. Paul is a sincere young man who loves his work. The way he showed me around the bus was a bit like a model train builder who can’t wait to show off his creation. He has been at this project for three years, and it is only in the last month that they have finally gone into service.
While hydrogen buses have zero emissions, there is actually some carbon footprint due to the transportation of the fuel to Whistler. Currently, the only high-capacity hydrogen liquefier is in Québec, so it has to be tracked here on a diesel truck. But even when you take that into account, the carbon footprint is still 62% less than that of a conventional diesel bus. This year, a new liquefier will be built in Vancouver, and the carbon footprint for the fuel cell buses will be reduced that much more.
When the buses are running, the only emissions are water and steam. You have to get used to seeing steam coming off the back of your bus while you’re driving, as this usually indicates a blown radiator on a diesel bus. I’ve also watched a hydrogen bus pull away from a stop and spit out water down the middle of the road as it passes 20 km per hour. You don’t notice the water, as the roads are almost always wet out here with the constant rain.

The Secondary Air Filter. The air on the Oxygen half of the fuel must be super clean or the fuel cell will shut down. Wet weather is another issue that can cause Hydrogen buses to glitch.
With the introduction into active service of this fleet of 20 fuel cell buses, BC Transit enhances its reputation around the world as an innovator. They were the first property to introduce low-floor buses. Now every property in North America buys nothing but low floor buses. They were also the first property to introduce hybrid buses. And now they are the first property to make a serious commitment to fuel cell technology. This particular pilot project will continue for five years, after which the technology will be re-evaluated. The buses themselves are made by New Flyer, and will be in service in one form or another for 18 years. They could even see hydrogen combustion engines fitted onto them in later years if fuel cell technology falls out of favour.
The first thing we looked at was the huge row of batteries under the right-hand side facing seats. The technicians were working on upgrading a couple of components. The battery system itself can deliver 170 kW of power, and has two cooling systems. They are expected to last eight years, although they seem to be getting more life out of them than expected. This is the bottleneck in terms of technology. Any improvements in battery technology can be the key to success.
Next we went to the back of the bus and lifted the back hatch. Apparently, New Flyer is the only bus company that had the right engine frame to house the 150 series Ballard fuel cell. The actual fuel cell takes only about half the room on the left of the engine compartment, with the right side housing the electrical air compressor and other subsystems. This power plant can deliver 150 kW of power, which is enough to power about two dozen homes. Of this, about 100 kW is actually delivered to the power train, with the remaining power going to subsystems like the air compressor, hydraulic systems and cabin heaters. The battery helps even out this flow and can deliver 170 KW of power to the electric motors that drive the wheels.
The engine uses two stages of air cleaners, as electrolysis requires extremely clean air. The air is then run through an Eaton supercharger to push compressed air through the fuel cell. The resulting H2O is collected in a small tank at the back left of the bus, and either boiled off through a vent in the roof where a smokestack normally is located, or spit out the back of the bus when it is in motion.
When they say they are tuning a bus, it means they are tweaking various components on the vehicle to optimize the range or other systems. Currently, the research focuses on increasing the range without greatly increasing the weight. The original specifications were for 500 km of range, but they are currently less than 400 km. Negotiations with Ballard continue. They are considering adding a seventh tank on the roof.

The Data ports and computers behind the back seat. This bus incorporates some 21 different computer systems.
I then asked why they didn’t just fuel them a second time in the afternoon, and send them out for another eight hours, if range was an issue. The answer is that while fuelling only takes 10 minutes, the pumps in the fuelling station must be super cooled to match the -250°F that the hydrogen is stored at. They must cycle another bus through the fuelling station every 15 minutes or the pumps begin to warm up again. It takes over half an hour to initiate the fuelling station. The goal is to have all the buses lined up and ready to be fuelled at the same time.
They are also working on increasing the cabin heaters so that the driver’s compartment gets more heat first thing in the morning. While the current heating level meets the provincial standards, it is still ridiculously slow to warm up. Even with a 20 kW heater in the back of the bus, they are still getting complaints from the drivers. Perhaps they need to install a combustion-style furnace like they do on the Orion buses. Orion gave up trying to draw heat from the engine, and created a diesel-fuelled furnace called a heat booster. I don’t know if a similar thing can be done with hydrogen, but it is worth a thought.
I then pressed him on the issue of heated mirrors on the right-hand side of the bus. I then got a lesson in internal politics. It seems Ballard only focuses on the power plant, while BC Transit is in charge of standardized vehicle specifications throughout British Columbia. The problem is that if they changed the mirrors on one bus, they are obligated to change them on 1000 other buses around the province. The result: nothing gets done, and safety is compromised. I told Paul that if he remembered only one comment I made, it was that they needed heated mirrors. He couldn’t make any commitments. He did say that if they were going to install heated mirrors, they might as well also put on remote controls at the same time for the right-hand mirror.
I’ll be interested to see how this turns out. My opinion is that the union/management relationship at BC transit is somewhat dysfunctional. Back at Grand River Transit in Waterloo Region, Ontario, our operations committee has a lot of clout. While both sides like to blame each other for all kinds of things, the net result is that we get a lot more accomplished than seems to be the case here. I learned long ago, that difficult as it may be, you always end up with a better workplace when there are ongoing discussions between management and labour.
Another example of a dysfunctional line of communication is the fact that even though I filed a complaint about not having ice scrapers on the buses two weeks ago, I still don’t see the ice scrappers on any of their vehicles. To me, this indicates that someone is not listening. Ice scrapers were promised, but not delivered. This kind of thing discourages the average union member from making any further suggestions. But I just keep following up on the matter.
I then met another engineer as he walked by and started to introduce myself. He said, “I know you. You are the one with the blog.” That was kind of fun.
The next fellow we consulted with was Harry Meyer from ISE Corp. in San Diego California. This is the company that assembled all the various systems that have to be tied together to make the fuel cell buses work. They had a laptop hooked up to the data ports in the back of the bus, and were doing a series of restarts to see if they had fixed a glitch in the system.
Then we discussed the rollback issue that I had experienced just a few days prior. When you are on a slight incline, you can’t take your foot off the pedals as you do in a diesel bus. A hydrogen bus will roll back a few inches, and then will engage the electric motors to stop the rollback, and you surge forward at about 10 km per hour. My experience was that rollback was about 12 inches, and the move forward was about 15 feet. He said that if you just feather the throttle, it should limit the rollback and surge forward. Unfortunately, when I was due to drive a hydrogen bus on my last day, they locked down every last hydrogen bus for a systems upgrade the next day, so I don’t know if this really works. Just one more thing to fine tune.
Next I wanted to know if they could put more information on the dash to give feedback to the drivers about how well they were driving. I know the new Toyota Prius has all kinds of computer readouts that help you learn to drive better, and save more fuel. One thing I hadn’t realized was that even when I just made a slight brake application, the retarder didn’t engage to put electricity back into the batteries the way it does when you back off the throttle. Any time you touch the brake, you are wasting energy. On a diesel bus, there is a multi-stage retarder on the brake pedal that increases the retardation the more you push down. Not so on the fuel cell bus. Perhaps that is another thing they can look at.
Having more readouts on the dash has been considered distracting up until this point by BC Transit. As of now, the only way you can tell you’re driving a hydrogen bus is that there is a fire sensor over your head, and the fire suppression button on your left. My vote is for more bells and whistles, but I am interested in getting other drivers’ input on this question.
More readouts on the dash, or just the standard bus controls? Please click the comment link at the bottom to send us your feedback.

Beautiful home on Whistler Road. The average price of home here next to the Creekside Ski area is 2 million dollars.
That concludes my test drive of the hydrogen buses here at Whistler Transit. During the last week or so, I’ve noticed that most of the drivers have warmed up to these new buses. In fact, it is to the point that the majority of us would like to see our own transit companies introduce them. I would encourage any local drivers reading this blog to take the time to give written feedback on your driving experience with these state-of-the-art vehicles. This is the whole reason they are on the road, which is to gain experience from the constant trial and error you experience when operating them each and every day. Let’s do our part to ensure that Canada becomes a world leader in this wonderful zero emission technology. Besides, over the lifespan of the bus, hydrogen remains much cheaper than diesel.
And so, after an extra couple of days’ holiday here in BC, I am back to Ontario on March 2. It has been a wonderful experience to be part of these Olympic Games, and I would do it all again, given the chance. I’ve accomplished all the goals that I set for myself before I came out here, which is an awesome feeling. And so, I am signing off from the West Coast.



















































































Video of John’s 2000 ft zip line run

























































